Privacy Policy

1. Introduction

Blue Castle Agency (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your personal information when you visit our website (bluecastle.agency) or use our services, including SMS messaging services.

2. Information We Collect

We collect information from you in several ways:

  • Information You Provide Directly:
    • When you fill out a contact form, subscribe to our newsletter, or request a quote, we may collect your name, email address, phone number, company name, and any other information you choose to provide.
    • When you opt-in to receive SMS messages from us, we collect your phone number and your consent to receive those messages.
  • Information Collected Automatically:
    • We may collect information about your device and browsing activity, including your IP address, browser type, operating system, pages visited, and referring URLs. We may use cookies and similar technologies to collect this information.
    • When you respond to or interact with our SMS messages we may collect information about those interactions.
  • SMS Messaging Information:
    • We collect your phone number when you opt-in to receive SMS messages.
    • We record your consent to receive SMS messages.
    • We may collect data on message delivery, and message interaction.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services.
  • To respond to your inquiries and requests.
  • To send you newsletters, marketing materials, and other information that may be of interest to you.
  • To personalize your experience on our website.
  • To analyze website usage and trends.
  • To send you SMS messages regarding updates, promotions, and important information related to our services, based on your consent.
  • To communicate with you via SMS regarding services that you have requested.

4. How We Share Your Information

We may share your information with:

  • Service Providers: We may share your information with third-party service providers who assist us with website hosting, data analysis, email delivery, and other services.
  • Business Partners: We may share your information with business partners to provide services or offers that may be of interest to you.
  • Legal Compliance: We may disclose your information if required by law or to protect our rights or the rights of others.
  • SMS Messaging:
    • Your phone number, collected for SMS messaging, will be used exclusively for the purpose of communicating with you via SMS, in accordance with your consent.
    • SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party.

5. Cookies and Similar Technologies

We use cookies and similar technologies to collect information about your browsing activity. You can control cookies through your browser settings.

6. Your Choices

  • You can unsubscribe from our email newsletters by clicking the “unsubscribe” link in the email.
  • You can opt-out of receiving SMS messages by replying “STOP” to any message you receive from us.
  • You can manage your cookie preferences through your browser settings.

7. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us using the form located at https://bluecastle.agency/contact

Accessibility and Prominent Placement:

  • Web Forms: Near the consent language on any web form where you collect information, particularly for SMS opt-ins, include a clear link to this Privacy Policy. Example: “By providing your phone number, you consent to receive SMS messages from Blue Castle Agency. Please see our Privacy Policy for more information.”
  • Website Footer: Add a link to the Privacy Policy in the footer of every page on your website.

Example of SMS Consent Language:

“You can text us at (617) 245-9205 . By texting this number, you agree to receive SMS messages from Blue Castle Agency related to Conversational text messages. You can reply “STOP” at any time to opt-out. Message and data rates may apply. Message frequency may vary, text “HELP for assistance, Learn more on our Privacy Policy and Terms and Conditions.”